
State Farm® Insurance Agent Elsie Encarnacion
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Gray
April 17, 2025
"Amazing service. Suidy went above and beyond to assist me with the correct coverage and price"
"Dear Kevin, thank you so much for the 5 stars. We appreciate you very much. It's our pleasure serving you. My team is always willing to help. "
Solkristal Gomez
April 16, 2025
"Muy amable y servicial. Busco todas las maneras para ayudarme a encontrar el mejor seguro. Pocas veces se encuentran personas así de serviciales."
"Estimada Solkristal, muchas gracias por la resena. Es nuestro placer servirle. Gracias por la confianza. "
Maureen Alonso
April 16, 2025
"I love this office. Everyone is friendly and cordial. Everyone treats my as family. Being a bilingual office, I’m sure this office helps many customers. The owner, Elsie, always makes time to stop by and greet me. I love stopping by this office because I always walk out with a smile"
"Dear Maureen, thank you so much for the five star review. We appreciate you so much. We enjoy visiting with you. "
Maria Monzon
April 16, 2025
"Excelente servicio y buena atención al cliente !!!"
"Estimada Maria, Muchas gracias por la resena. Gracias, y servirle es nuestro placer. "
Abo Yahia (Aboyahia)
April 4, 2025
"Very nice customer service"
"Dear Abo, thank you so much for the five stars. We appreciate you very much. "
Jayming Torres
April 3, 2025
"Great place to get insurance, very friendly and helpful."
"Dear Jayming, Thank you so much for the five stars, and for being our customer for so many years. We really appreciate you. "
Ramon Arango
April 3, 2025
"Servicio excepcional,siempre amable y a la orden. La muchacha que me atiende siempre es Suidy."
"Estimado Ramon, Muchas gracias por la rensena. Agradecemos su confianza en nosotros. Estamos para servirle. Gracias. "
Carlos Bonilla
April 3, 2025
"Muy buena atención"
"Gracias Carlos, agradecemos las cinco estrellas. Si hay algo mas en que le podamos ayudar, no dude en dejarnos saber. Gracias. "
Tamera Carter
April 3, 2025
"Emily is the Greatest !"
"Dear Tamara, Yes, she is and so are you! We appreciate you very much. Thank you for allowing us to serve you for so many years, you are practically family. :)"
Segundo Tamay
March 27, 2025
"Es unaguaena enpleada que ayudaa"
"Estimado Segundo, gracias por tomar de su tiempo para darnos una resena. Estamos aqui para servirle. Por favor dejenos saber como podemos mejorar. Agradecemos su confianza en nuestro equipo de trabajo. "
Jose Rosado
March 27, 2025
"Tremendo servicio. Gracias."
"Gracias Jose, es un placer servirte. Gracias por la confianza. "
Jose Paredes
March 26, 2025
"De las agencias que me solicite información State Farm Insura fueron quienes me ayudaron a pesar de ser emigrante se las recomiendo"
"Estimado Jose, se lo dificil que es cuando uno se muda a un lugar diferente. Gracias por la confianza. Estamos para servirle. "
Gustavo Melchor
March 21, 2025
"Después de buscar en muchas agencias de seguros ..por suerte fui ala oficina de Elsie Encarnación y de lo mejor . Enseguida la señorita Jesslyn me atendió amable y resolviendo todo lo que necesitaba llevo 7 meses con su equipo State Farm lo mejor 100x100 recomendado"
"Hola Gustavo, Muchas gracias por su palabras. Agradecemos mucho el review. Estamos a sus ordenes. Es un gusto servirle. "
Hector Velasquez
October 21, 2024
"Elsie and her staff are very friendly, courteous and helpful. Their professionalism are outstanding, they are just amazing. Thank you Elsie!"
"Dear Hector. Thank you so much for the 5 stars. We really appreciate you. It’s a pleasure to serve you. "
Carlos Solorzano
July 23, 2024
"Excelente servicio al cliente, e sido cliente por muchos años y se que siempre puedo confiar en esta oficina para brindarme el mejor servicio posible. Gracias por todo"
"Muchas gracias Carlos. Estamos a sus ordenes. "
Xiaoan Huang
July 22, 2024
"Jesslyn is amazing! She's incredibly friendly and exceptionally effective in helping me secure my insurance coverage here in Connecticut. I recently moved to New Haven, and she even stayed on the line the entire time, assisting me with booking an appointment at the local DMV to get my car registered. I highly recommend this place!"
"Dear Xiaoan, welcome to the New Haven county and for allowing us to serve you. We appreciate you. "
Janise Maldonado
July 16, 2024
"UPDATE- my previous post (bellow) is from April 2024, I can’t figure out how to add a new/separate review. Just got off the phine with them, today 7/16/24. I was calling to ask why bill increased AGAIN, $70. They heard my frustration in my voice, and offered to transfer my account to a different agent/office. This is something I requested months ago, and they would NOT let me switch, even After I got customer service involved- they still wouldn’t transfer me. Whatever you do, do not let these people become your agents. They make up their own rules as they see fit! (My paragraph below is from my experience back in April) I’ve had a pretty terrible experience with this agent. Long story short I wanted to go on my own policy (get off my dad’s policy because he no longer drives, and we don’t even live in the same household) and they will not let me remove him from the policy. I had to contact corporate, and even though corporate understood/agreed with what I wanted to do, they (corporate) could not help me because they couldn’t override the policy that this agent (Elsie) had for us. DO NOT USE THEM, THEY WILL SCAM YOU INTO DOING WORKS BEST FOR THEM, TO THE POINT WHERE CORPORATE CAN’T EVEN GET INVOLVED!"
"Hi Janise. I’m sorry you had a bad experience. There are procedures we need to follow to do certain things. I will be happy to go over these so this issue can be resolved. We appreciate you. Dear Janise. We strive to serve our community and the last thing we want is an unhappy customer. Had you requested to move in the past we would have done it right away. I’m glad that you are now happy at a different agency. I wish you well. "
Jocelyn Velasquez
July 6, 2024
"Amicable staff. Elsie is the best! She was very responsive and helped me out quickly and answered all the questions I had."
"Hi Jocelyn, We appreciate your business and trust. Thank you for the 5 star rating. As always, we are here for you. Thank you. :) :) :)"
Carlos Luevano
July 5, 2024
"I recently had the pleasure of working with Elsie and her team. I am impressed with their service! From the moment I walked in, I was greeted with warmth and professionalism. The team here goes above and beyond to ensure that every client feels valued and understood. They took the time to thoroughly explain my options and found the best rates that perfectly suited my needs. Highly recommend this agency to anyone looking for top-notch service and great rates!!!"
"Thank you Carlos. We appreciate you. "
Kristen Eaton
July 4, 2024
"Elsie is an amazing agent. She truly cares about her customers and strives to provide them with superior service. I highly recommend Elsie if you want an honest, hard working and caring agent taking care of your insurance needs!"
"Thank you Kristen. We appreciate you very much. "
Todd Barnes
July 4, 2024
"We have always had great service from Elise and her staff. They work hard to find the best coverage and price for my family"
"Dear Todd. Thank you so much for the 5 stars. We appreciate you. "
Aliakbar Jafari
July 4, 2024
"I do not recommend you to go to this office for your insurance work because they will scam you and tell you lies"
"“ we pride ourselves on great communication and I apologize we did not do a better job of communicating how the change you requested would affect your monthly statement. We sincerely appreciate your business!”"
AATV
July 1, 2024
"Thank you Elsie you’re professional"
"Thank you so much. You don’t know how much your words mean to to me. I appreciate you very much. "
Yamilka Marquez
June 25, 2024
"Estoy muy agradecida con Leticia Almodovar por la atención que tuvo hacia mi persona , por ayudarme a resolver el problema hasta el final. Gracias por tu tiempo y amabilidad Gracias State Farm 🙏🏽"
"Estimada Yamilka. Gracias por darnos 5 estrellas. Estoy de acuerdo contigo, Leticia es excelente. Estamos a tus ordenes siempre. "
Diane DeLucia
June 21, 2024
"Elise and the staff in the WestHaven office have been amazing. Anytime I have called they respond quickly with the answer. It has been a pleasure working with them"
"Dear Diane. Thank you so much for taking the time to give us a review. We appreciate you. "